We’re committed to making your experience of doing business with us as easy as it can be.
That’s why we don’t just rely on whizzy new technology, like our new online service, to help you write business – our people are here to help you too.
We give you a dedicated case manager and underwriter to look after all your applications from start to finish. It’s your case manager’s job to make sure everything is processed as quickly and smoothly as possible. They’ll get to know you and how you like to work and will give you regular updates by phone or email, when it suits you. They’ll also arrange to get any additional evidence for your cases.
And you’ll be able to contact your underwriter directly so you can check what evidence you’re likely to need to include before you submit an application – this can really help speed things up for your clients.
So when you place an application with us, we’ll make sure you get the personal service you need, just the way you need it.
