With a summer of sporting glory well underway, we want to let you know that we’ve been making some big improvements too.
We’ve been working hard on improving our service levels all year, listening to the feedback of our brokers and making changes in order to ensure that working with us is as easy as it can be.
While we know that we can still get better, we wanted to share some stats that show just how far we’ve come in the last 12 months:
So if you’re looking for a lender with an award-winning product range, that is committed to helping brokers offer the best possible customer experiences, visit our intermediaries site now.
#PersonalBests @LBSIntermediary
*based on figures from the Telephone Business Development Team, Jan 2016 – July 2016.
**figures taken from Leeds Building Society clients June 2015 – June 2016.
This information is for use by FCA authorised intermediaries only and must not be distributed to potential borrowers.