Our Business Quality Awards recognise firms that have shown a proven commitment to putting customers at the heart of their business.

At the 2015/2016 awards, we introduced a new submission-based award to recognise firms who have gone above and beyond for their customers, creating an end to end experience that is second to none.

The submission window for the Outstanding Customer Outcome category is now open for the 2016/2017 awards. If you have made some changes in the last 12 months that you believe had the customer at the heart, why not download a submission form now and enter? Entries must be received by 30 September 2016.

FIND OUT MORE