We are proud to announce that we paid 94% of our claims in 2019 and 96% of claims we’ve received over the last 14 years.

Click here to read our full claims stats announcement.

We pride ourselves on supporting your clients the whole way through their claim by giving them access to additional support through our discretionary Mutual Benefits and BF Care programmes, including:

  • Physiotherapy (using their yearly allowance of 150 Health Support Points);
  • Counselling (using their yearly allowance of 150 Health Support Points);
  • Recovery Support Benefit;
  • Terminal Illness Benefit.

Learn more about how we support your clients in our 2019 Claims Report.