What do customers want?
We’re so excited to announce the first in our series of spring webinars. Guest speaker Andrew Bottomley will be kicking off by looking at how customer expectations have changed against a backdrop of digital evolution and a global pandemic.
Andrew is Skipton’s Customer Director and he’ll be joined by Business Development Manager Rachael Hunnisett who you might remember from last year’s winter webinars. The agenda will cover customer trends and insight, what to expect and how to plan for the customer of tomorrow.
Webinar details
Thursday 18 March 9:30am – 10.30am
Changing customer expectations in financial services – what’s the data telling us about 2021?
Skipton Talks
See the full agenda for all our spring webinars on Skipton Talks – the place for webinars, blogs and insight for the intermediary community.
