Careers

If you're looking to work for the network at Head Office or on the road, we’re always looking for amazing people who share the same culture, passion and drive as we do. Due to our ongoing growth, we have vacancies nationwide which you can find below. We'd love to hear from you.

If you're looking to join one of our member firms then click here to see a list of vacancies.
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Head Office Vacancies

Here at The Right Mortgage, we want to attract the best talent to help us achieve our vision of becoming not the biggest, but the BEST most trusted & recommended financial services network in the UK. Founded in 2015, we have already become one of the UK’s fastest growing networks, due to our core values aligning with our member’s values and understanding what they are looking for from a network. We are the only network with specialist propositions for equity release and private medical advisers and in 2019, we were recognised by The London Stock Exchange as one of “1000 Companies to Inspire Britain”. Our staff have always been at the heart of all that is great about The Right Mortgage, so why not take a look at our current vacancies and be a part of something different…

The opportunity

We are a completely independent Network for Mortgage and Protection brokers with over 850 members across the UK. As our Network continues to grow, we are expanding our Products team and seeking an experienced PMI Supervision & Development Manager to oversee our PMI supervisors, providing them with training, guidance, and ongoing support.

While this role is hybrid, the successful candidates must reside within a reasonable distance from our Head Office in Knowle, Solihull, as they will need to work from the office at least two days per week.

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Benefits of a PMI Supervision & Development Manager

  • Health & Dental Cash Plan
  • Access to GP appointments anytime
  • 24/7 counselling
  • Death in Service cover
  • Company Sick Pay
  • Holiday Buy and Sell Scheme
  • Salary Sacrifice Pension Scheme
  • Gym discounts
  • High Street brand discounts
  • Refer a Friend Scheme
  • Refer an Adviser Scheme
  • A friendly, motivated team and a supportive working environment
  • Office closure over Christmas
  • Open and communicative relationship with management, with regular 1:1 sessions

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Responsibilities of a PMI Supervision & Development Manager

  • Oversee the individual PMI firm supervisors providing training and development support.
  • Direct responsibility for trainee PMI advisers, to include (but not limited to):
  • Instructing, coaching and monitoring individuals
  • Role Plays & Observations
  • Developing sales and advice skills
  • Producing reports and individual training/development plans
  • Ensuring all outstanding actions are completed within agreed timescales in order to progress to competent adviser status within deadline
  • Identify the business risks ensuring all current and future regulatory requirements are adhered to with effective controls in place.
  • Conduct monthly development calls with all PMI Trainees
  • Conduct quarterly development calls with all CAS advisers
  • Support with PMI Training, Competence and Supervision programmes
  • Assist in delivering Induction & training courses/presentations in line with the business need
  • Assist on PMI projects including implementation of PMI sourcing system

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Requirements of PMI Supervision & Development Manager

  • Minimum 2 years’ experience in a similar role within a Mortgage Network
  • Strong PMI product knowledge is essential
  • IF7 qualification is preferable but not essential
  • Excellent verbal and written communication skills
  • Ability to work under pressure, prioritise and work to tight deadlines
  • Ability to motivate and get the best from people
  • Coaching and mentoring and people management skills
  • Good team player, but with the ability to work under own initiative
  • The ability to analyse information with a view to making informed decisions
  • Competent on Microsoft office suite i.e. excel, word etc.

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Working Pattern of a PMI Supervision & Development Manager

  • Monday – Friday
  • 9am – 5pm
  • The successful candidates must reside within a reasonable distance from our Head Office in Knowle, Solihull, as they will need to work from the office at least two days per week.
  • Please note: during your initial training period, you may be required to work from Head Office more than the twice a week provision.

The opportunity

The Right Broker was founded in 2015, we are a family-owned business based in Knowle, Solihull. We advise on all areas of Financial Services. Our brokers are nationally based, fully qualified and have years of experience in financial services.

Due to growth, we have an exciting opportunity for an experienced Administrator working within Financial Services. The ideal candidate must live within a commutable distance from our Head Office in Knowle, Solihull as you will be required to work here up to three days per week.

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Benefits of a Mortgage Broker Administrator

Here at The Right Broker, we believe a happy work force is a productive work force. Our company benefits include:

  • A pension scheme
  • A staff referral scheme
  • An adviser referral scheme
  • A friendly, motivated team and a supportive working environment
  • Office closure over Christmas
  • Open and communicative relationship with management

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Responsibilities of a Mortgage Broker Administrator

  • Manage day-to-day administrative tasks using CRM platforms such as Acre, Zoho, and other relevant software
  • Oversee the referral process, including onboarding and coordinating new introducers
  • Allocate leads to brokers within agreed timeframes
  • Maintain ongoing communication and strong working relationships with brokers and management
  • Provide professional, efficient, and competent administrative support to external brokers

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Requirements of a Mortgage Broker Administrator

  • Minimum of 1 years’ experience in a similar role within the financial services sector
  • Proven experience using CRM systems
  • Professional and confidential telephone manner
  • Able to work independently and collaboratively as part of a team
  • Strong organisational and time-management skills
  • Experience working in a fast-paced environment
  • Excellent verbal and written communication skills
  • Ability to perform well under pressure and meet tight deadlines
  • Analytical mindset with the ability to make informed decisions
  • Proficient in CRM systems and Microsoft Office Suite (including Word)
  • Willingness and aptitude to learn new skills
  • Desirable: knowledge of and experience in debt collection processes

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Working Pattern of a Mortgage Broker Administrator

  • Monday – Friday
  • 9am – 5pm
  • The successful candidates must reside within a reasonable distance from our Head Office in Knowle, Solihull, as they will need to work from the office up to three times per week.

The opportunity

The Right Advice is a family-run business offering whole of market mortgage and insurance guidance, tailored to the individual needs of our clients. Our customers are at the centre of everything we do, and our nationwide team of advisers work tirelessly to help turn their personal and financial ambitions into reality.

As a result of our continued growth, we are seeking a Customer Service Administrator to work closely alongside our advisers. The successful candidate will be based full-time at our office in Knowle, Solihull.

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 Benefits of a Customer Service Administrator

  • Company Sick Pay
  • Salary Sacrifice Pension Scheme
  • Refer a Friend Scheme
  • Refer an Adviser Scheme
  • A friendly, motivated team and a supportive working environment
  • Office closure over Christmas
  • Open and communicative relationship with management, with regular 1:1 sessions

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Responsibilities of a Customer Service Administrator

  • Make outbound calls to introducers and retirees.
  • Make outbound calls to external advisers.
  • Process referrals from introducers promptly and allocate them to brokers in line with service standards.
  • Support the onboarding process for new retirees.
  • Support the onboarding process for new advisers.
  • Provide ongoing assistance to office-based advisers.
  • Assist with organising monthly sales events and act as host for these events.
  • Coordinate marketing activities.
  • Provide support for additional marketing tasks as required.
  • Welcome and look after visitors and external advisers attending the office, ensuring the office environment is kept tidy and presentable.
  • Handle all administrative tasks efficiently and within agreed timeframes.
  • Ensure all internal processes are created, documented, and adhered to.
  • Ensure all advisers handling leads are following TRA service standards.

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 Requirements of a Customer Service Administrator

  • A minimum of 1 years’ experience in a similar role.
  • Strong verbal and written communication skills.
  • Ability to work effectively under pressure.
  • Capable of prioritising tasks and meeting tight deadlines.
  • A proactive team player with the ability to work independently when required.
  • Strong analytical skills with the ability to interpret information and make informed decisions.
  • Proficient in Microsoft Office applications, including Word.
  • Willingness and aptitude to learn new skills.

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Working Pattern of a Customer Service Administrator

  • Monday – Friday
  • 9am – 5pm

The successful candidate will be required to work full-time from our Head Office. As this is not a hybrid position, applicants seeking remote or flexible working arrangements will not be suited to this role.

When submitting an application to The Right Advice, you are agreeing for us to keep your details on file for 1 year after the application date. You are also agreeing you are happy for us to contact you in regards to any positions we have that may suit your skills and experience within the 1 year period. You can of course opt out at any time by contacting Eva Stenson (eva.stenson@therightmortgage.co.uk)

No roles that suit you? That’s OK – We’re always on the look out for amazing talent to join our team, so please feel free to send a speculative CV to eva.stenson@therightmortgage.co.uk and we’ll be in touch.

Recruitment Privacy Notice: When submitting an application to The Right Group, you are agreeing for us to keep your details on file for 1 year after the application date. You are also agreeing you are happy for us to contact you in regards to any positions we have that may suit your skills and experience within the 1 year period. You can of course opt out at any time by contacting Eva Stenson (eva.stenson@therightmortgage.co.uk)