Register your mortgage administrator to help you with your applications

With SFI Live Chat you and your mortgage administrators can talk to us about existing mortgage applications, as well as pre-application queries. Register your administrator now so they can take advantage of this service.

Once registered, your administrator will also be able to:

o Set up and submit new agreements in principle.

o Complete and submit the full mortgage application.

o Track applications in progress via the Mortgage Application Tracking System.

o View online mortgage offers.

o Call in to get a client’s ‘porting’ balance.

o Go to Introducer Internet > Tools > Request a new admin user.

o Complete and sign the mortgage administrator registration form.

o Upload the form to us via Introducer Internet > Tools > Request a new admin user or you can fax the form to 0845 602 3293.

Once we’ve approved and registered the mortgage administrator on our system, we’ll email them with their own company/Introducer ID and password. We’ll call them to tell them their one-time passcode. Please allow 72 hours for the registration details to be emailed to your mortgage administrator.