Do you have an Accord customer with a mortgage maturing?  We’ve recently revamped our maturity mailing program because customers often need more than one reminder to look for a new product.

So, customers with an Accord mortgage maturing will receive a series of letters and emails, to give them a heads up and get them thinking about switching their product to avoid paying SVR. We’ve a lot of maturities in June this year and our mailings have already started.

How can you benefit from this? Well it’s simple. All our communications remind customers that they can talk to their mortgage broker for advice about next steps. A quick call to your Accord client to check they’ve got their mailing and offer your help gets you off to a good start.

You might be thinking of remortgaging your client to a different lender – that’s one option, but here’s a few reasons why transferring to a new Accord product could work well for you and your client:

• There’s no valuation or legal work required for a straight transfer, keeping costs down and saving time.
• We’ve improved our transfer product pricing so your client gets a good deal.
• Our new online transfer process takes about five minutes to complete – it shows you the products suitable for your clients to keep things simple.
• There’s no excessive paperwork for you and your client to wade through. We post out an offer with acceptance form and your client simply signs it and sends it back.
• We pay a competitive procuration fee of 0.30% for all residential product transfers.

We’ve created a video demonstrating the online process and how we show the information you need, including existing mortgage details and new payments.