last week comments Customer / FI telephone service Last week we have seen no unplanned absence and had a minimal amount of annual leave, we experienced a higher daily call volume towards the end [...]

The face of modern living for over-55s has undergone significant changes in the last decade, increasing the need for fresh thinking and product innovation in later life lending to meet the needs of [...]

With effect from 10am today, Thursday 12th May, we're making the following changes to our Capital Select and Lifestyle Select products. We're increasing the interest rates on: ·         Lifestyle Select Ultra Lite ·         [...]

Our improved Home Finance Adviser Portal makes it easier for you to do business with us Designed with you in mind, the portal helps you to generate quotes, submit applications and track case [...]

On Wednesday 18th May, we are increasing the interest rates across the Just for you Lifetime Mortgage range. J6 Interest rates are shown without interest servicing reductions   Cash Back Set Up Fee Minimum [...]

By Chris Brown, Head of Lifetime Mortgages and Distribution at OneFamily. With customers and organisations now more environmentally aware than ever; we wanted to take this opportunity to tell you about the ‘green’ aspects [...]

The challenge for first-time buyers Rising house prices and an inflated rental market have made it much harder for today’s generation of first-time buyers to save for a deposit, with many people nearing mid-thirties [...]

  As the face of retirement evolves, so must the range of financial products available to clients entering later life. You can help more clients realise their retirement ambitions through our enhanced retirement interest [...]

Upturns and downturns. We’ve all been there and know things never stand still for long, Inone fell swoop interest rates and the cost of living has risen, and inflation has soared into the stratosphere. [...]

Frank Brook's Story Frank, 70 is a retired widower living near Portsmouth. He thinks his mortgage-free home is worth £200,000 based on prices achieved by his neighbours. He wants to borrow £85,000 to [...]