If we’ve learnt anything over the last few months, it’s that the future’s unpredictable.

Aegon’s Head of Underwriting and Claims, Simon Jacobs, and National Account Manager, Mark Godding, discuss the impact the coronavirus pandemic has had on claims and underwriting.

Hear them talk about:

• Aegon’s claims experience during the pandemic;
• how Aegon adapted to the pandemic, and
• what changes the industry could see emerge in the future.