Following the recent changes made to our valuation process, we’ve taken the decision to temporarily streamline our mortgage range so we can continue to process new applications and support our existing customers.

The following product lines will no longer be available from Friday 03 April:

Residential

• Standard mortgage range Level 2 and 3
• Help to Buy: equity loan and London Help to Buy: scheme Levels 1-3
• 3 year fixed rate products
• Term variable products
• Fee free products
• 90% and 95% LTV products

Buy to let 

• 5 year fixed Limited Edition range
• 80% LTV products
• HMO and multi unit freehold products up to 6 bedrooms/units*

In addition to the changes above, we will temporarily cease accepting both residential and buy to let applications which include capital raising.

How to get in touch:

We’ve set up some new email addresses as our telephone lines are exceptionally busy at the moment. We’re also keeping our website updated with our current SLAs so you know how quickly we’re dealing with your requests.

You can find out more about the changes to our valuations process here.

We also have a dedicated webpage for COVID-19 where you can find all the latest information and we’ve developed some broker Q&As. We’ll continue to update these in response to new government measures and any changes we need to make to the way we work with you.

We understand this is a really unsettling time for everyone and want to let you know that we’re here for you and your clients. Thank you for your understanding.

Take care of yourself.

The Aldermore Team

*If your clients are looking to fund HMOs with 7 or more bedrooms, multi unit blocks with 7 or more units, or portfolios that contain any commercial property, please see our Commercial Residential Investment Mortgage as part of our Commercial Mortgage range.