We’re always looking at ways to improve the way we work with you. We’ve listened to your feedback and want to ensure our packaging is simple, clear and straightforward.

The updated Submission Guides contain 4 simple steps, including the evidence required to submit the application and help us get an offer to your client.

The four steps include:

Step one: Submit a decision in principle enquiry via the Broker Portal.

Step two: Use the tables in the guide to determine the documentation that our underwriters will require based on the circumstances that apply to your application.

Step three: Proceed to Full Mortgage Application and upload the documentation against the checklist items in the portal.

Step four: Providing you meet the submission guidelines, an underwriter will assess the application, look to instruct the valuation and will contact you to confirm next steps.

We wanted to clarify this process to help speed up the production of your clients offer.

To view our updated Residential and Buy-to-Let Submission Guidance please click here