It’s been a few weeks since we reintroduced remortgage and new purchase products for new customers and we’re now making some further changes to our lending criteria that you need to know about.

Variable income

To ensure we continue to lend responsibly, in most cases we are now unable to accept variable income types and we will not use such income in affordability calculations. This includes both guaranteed and non-guaranteed bonuses, overtime and commission.

We may consider this income post DIP stage on an appeal basis for key workers such as (but not limited to) NHS staff and supermarket workers.

If your applicant is considered a key worker and would like to appeal the decision not to use variable income in affordability calculations, please contact your RBDM or our TBDM team on support@digitalmortgages.net or 0333 399 0055, Monday to Friday from 9am to 5pm.

You can find a full list of our accepted income types, as well as our full lending criteria on our website.

Allowance income

We will still use allowance income in our affordability calculations, but this should now be included with basic income when keyed in to the affordability calculator. Allowance income includes shift allowance, car allowance and area allowance.

Please note, guaranteed additional income (such as guaranteed bonuses, commission and overtime) are considered a type of variable income and should not be keyed with basic income.