Last week, we temporarily withdrew all our remortgage, purchase and first-time buyer products. This week, we’re bringing you a revised remortgage range for existing customers.

New remortgage products

At 8am on Thursday 9 April, we’re reintroducing a limited range of no-fee remortgage products with 60% to 90% LTV, on two and five-year fixed rates.

These are only for our existing customers. We’ll keep assessing the market, so we can relaunch products for new customers when the time is right and of course, we’ll update you when we have any news.

Helping you help your customers

Whether your Atom customer is reaching the end of their initial deal or is already on our SVR, this range is designed to give them some options. And just so you know, we also reduced our SVR from 4.00% to 3.50% on Friday 3rd April.

You can find our latest rate table and the details of this change on our website.

As you will be aware, all mortgage lenders have a challenge carrying out valuations at the moment, so we’re working hard with our valuation partners to make sure we can keep things moving along as smoothly as possible.

Any questions? We’re all ears

Track your case via your online Portal. You can also see our current service levels on the log-in page.

Not registered yet? Sign up here

Contact our TBDMs on support@digitalmortgages.net or 0333 399 0055, Monday to Friday from 9am to 5pm.

For submitted cases, contact mortgage processing on mortgageprocessing@digitalmortgages.net, Monday to Friday, from 9am to 5pm excluding bank holidays.

Remember

We’re a whole bank packed into an app. So to get a mortgage with us each applicant will need:

● Their own smartphone or tablet, which is compatible with our app
● The Atom bank app
● Their own unique email address
● Their own unique mobile number.

Do your customers need a helping hand with the app? They can watch our YouTube videos or you can download the Customer Guided Walk Through.