Phase one of the new virtual on-site lender underwriter service from 3mc has been launched. The new service enables 3mc team members to use Zoom or Microsoft Teams to discuss new enquiries and applications in progress, directly with a virtual lender underwriter. Phase two will see the addition of more lenders offering this service via [...]
HSBC remain committed to providing you with the very best service and a comprehensive range of products to support you through the most challenging times. Our service capacity remains fully operational and we’re here to give you fast decisions and talk to you over the phone or through Live Chat whenever you need us, just [...]
Welcome to this week's Mortgage Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week's update: Accord, Ipswich Building Society & Virgin Money resume lending at 90% LTV; HSBC reduce rates across mortgage products; Aldermore, Metro Bank, Natwest, Precise [...]
Welcome to this week's Protection Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week's update: Aegon, Aviva, Guardian and Legal & General introduce premium deferral options; Legal & General introduce online trust process; LV= help support your clients’ [...]
Guardian have announced that they will be offering a premium deferral option for clients suffering finacial difficulty due to COVID-19. Premiums can be deferred for one, two or three months with cover remaining in place during this period. At the end of the deferral period, Guardian will provide clients with up to three months in [...]
In a positive start to the week, AEGON have become the first insurer to respond to FCA guidance published last week by implementing a premium deferral option. The FCA guidance set out the regulators expectations of insurers in order to support customers suffering financial difficulties due to COVID-19. AEGON have now joined LV= and Zurich [...]
Payment Holiday Our purpose as a business is to support your customers at the most challenging times in their lives, and this remains unchanged. We understand that these are unprecedented times and as the situation evolves, we want to help customers facing financial hardship. If a customer is suffering from financial hardship, we would always [...]
As we enter Mental Health Awareness week, read Johnny Timpson’s blog as he considers how our industry can do more to help customers when they’re at their most vulnerable. Find out more
Following Government announcements last week and the restart of physical valuations and property viewings in England, we’ve been working hard to offer a broader product range for you and your clients. And we’re delighted to let you know that from next week we will launch a wider range of products, supported by a mix of [...]
I’d like to let you know about an important change to valuations, as well as what we’re doing to support you and your mortgage clients during this challenging time. Physical valuations Following Government instruction in March, all physical mortgage valuations were put on hold. Now with updated Government guidance, we’re able to resume physical mortgage [...]
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