last week comments Customer / FI telephone service Last week we have seen no unplanned absence and had a minimal amount of annual leave, we experienced a higher daily call volume towards the end of the week, relating to changing tax codes issued for the 2022/23 tax year for the pension annuity product. This [...]

The face of modern living for over-55s has undergone significant changes in the last decade, increasing the need for fresh thinking and product innovation in later life lending to meet the needs of consumers entering and in their later lives. To better understand how the later life lending market can flourish, Air Group [...]

With effect from 10am today, Thursday 12th May, we're making the following changes to our Capital Select and Lifestyle Select products. We're increasing the interest rates on: ·         Lifestyle Select Ultra Lite ·         Lifestyle Select Super Lite ·         Lifestyle Select Lite ·         Capital Select Super Lite ·         Capital Select Lite ·         Capital Select [...]

Our improved Home Finance Adviser Portal makes it easier for you to do business with us Designed with you in mind, the portal helps you to generate quotes, submit applications and track case progress simply and at your convenience. If you’ve explored the portal, we’d love to know what you think. Simply complete [...]

On Wednesday 18th May, we are increasing the interest rates across the Just for you Lifetime Mortgage range. J6 Interest rates are shown without interest servicing reductions   Cash Back Set Up Fee Minimum Advance Age Range Interest Rate (MER) AER 0% £0 £10,000 55-85 5.25% 5.38% 1% £0 £10,000 55-85 5.27% 5.40% 2% [...]

By Chris Brown, Head of Lifetime Mortgages and Distribution at OneFamily. With customers and organisations now more environmentally aware than ever; we wanted to take this opportunity to tell you about the ‘green’ aspects of our lending policy. We will consider lending on properties such as those with eco-friendly solar panels, domestic wind turbines [...]

The challenge for first-time buyers Rising house prices and an inflated rental market have made it much harder for today’s generation of first-time buyers to save for a deposit, with many people nearing mid-thirties before they can afford to get onto the property ladder. More than half of first-time buyers said raising the funds [...]

  As the face of retirement evolves, so must the range of financial products available to clients entering later life. You can help more clients realise their retirement ambitions through our enhanced retirement interest only mortgages (RIO). We’ve developed our RIO mortgages to meet the needs of those clients looking for more choice and [...]

Upturns and downturns. We’ve all been there and know things never stand still for long, Inone fell swoop interest rates and the cost of living has risen, and inflation has soared into the stratosphere. So, this month LiveMore are focusing on helping their customers to live their best lives – with their 10yr Fixed [...]

Frank Brook's Story Frank, 70 is a retired widower living near Portsmouth. He thinks his mortgage-free home is worth £200,000 based on prices achieved by his neighbours. He wants to borrow £85,000 to improve his home and garden and take his family on holiday. How can the Just For You Lifetime Mortgage help [...]