In Sept 2015 Friends Life and Aviva individual protection businesses joined together.  Over the last 12 months we have been working closely with the new Aviva Protection team, continuing to promote the Friends Life and Aviva propositions through our protection panel and developing a new “best of breed” integrated proposition. We are delighted to be [...]

Making it easier to do business is our mission and, following your feedback, we have launched our Online Agreement in Principle tool today. You are now able to undertake an AIP if your client falls into the following categories: UK & EU Nationals Residential C & I Mortgages To read more about our new Agreement [...]

In September over 250 advisers signed up to our series of Key3 webinars. Based on feedback from advisers, we are now hosting four educational webinars and a brand new consultancy service called Technical Clinic.  Technical Drop-in Clinic Tuesday 11th October Drop in at any time to our online clinic for a chance to speak to [...]

We have improved the quote and apply journey for our Protect and Breathing Space products on the IRESS portal. Key improvements 1, 8 and 13 week deferred periods are now available for Short Term Protect and Breathing Space quotes Get benefit and price driven quotes Seamless quote and apply journey from IRESS through to advisers.britishfriendly.com with [...]

The population of self-employed workers is on the rise, but a worrying article in this week’s Cover reported that the majority are not prioritising protection insurance for their families. Some highlights from the article (which you can read here), following research from Scottish Widows, include: Two thirds of self-employed workers' households are reliant on one [...]

We recently told you about our improved underwriting decisions on more commonly disclosed conditions, such as mental health conditions, to help get your clients on risk quicker and easier. We’re pleased to announce that we’ve made even more changes: We'll now offer terms for customers waiting for some surgical procedures rather than postponing cover We’ve [...]

Following the successful implementation of 'The Next Generation of OLP Connect (OLPC)' earlier this year, we’re pleased to announce that we've made further enhancements to our protection quote and apply system. Our enhanced functionality gives you the option to 'hand off' the health and lifestyle questions to your clients where appropriate, so that they can complete the [...]

Behind our personal approach is our key message “names, not numbers’’, which is how we approach all our relationships. Working with Cirencester Friendly means getting to know your dedicated adviser support team, who will provide you with award winning customer service. You can meet the team here. Alongside this, our Online Chat Tool means you [...]

I’m writing to share with you a first look at our new protection special edition of Techtalk. What is Techtalk? Techtalk is our free online magazine for advisers about what’s going on in the industry.  Issued to 12,500 advisers by post and email, its popularity is due to the non-sales, non-promotional approach of the articles. [...]

A couple of weeks ago we launched a new consumer website for Vitality UK. The new site brings together VitalityHealth and VitalityLife under a single platform allowing us to upgrade our technology with a new design, refreshed user experience and customer journeys; which is optimised across desktop, mobile and tablet devices. The first phase of [...]