When recommending critical illness cover, you’ll want to be confident that the plan you recommend will pay out when it needs to. We are proud to announce we’ve extensively upgraded our critical illness cover, meaning we now go even further to offer your clients protection they can rely on. Overview of enhancements ·     [...]

Your clients take out cover with the hope that they and their loved ones will never need to rely on it. Sadly that’s not always the case. During difficult times we’ve been able to help offer our customers some financial security. Not only that, our specialist claims handlers treat each individual customer with care and [...]

According to reports the regulator is concerned about the way some insurance networks are overseeing their ARs sales activities in relation to GI. This is not surprising. GI is being largely ignored by many brokers or sold incorrectly because intermediaries don’t feel like they have the time needed to dedicate to selling it properly. We [...]

We’ve made changes to our online service which means more of your clients will get a decision straight away, without the need for manual underwriting. Listen to Craig Paterson, our underwriting and claims philosophy manager, explain what these changes mean in this short film.

It’s a common misconception that our clients have to run marathons or live in the gym to make the most of their Vitality policy. In fact, we reward our clients for the activities they do that make them an Everyday Athlete - however they choose to get active. Making positive changes can be about doing [...]

Great people need great tools they can rely on. That is why we are upgrading our mortgage application system to work wherever and whenever you need it. With online access for you and your administrators, you will soon be able to use Virgin Money Online (VMO) on the go, across different devices. We have also [...]

This week the FCA called for a shake up in the status quo after findings suggested millions of customers are failing to use credit cards to their best interest. While we’re confident the conclusions will merely re-affirm what you already knew, the scale of the problem actually surpassed our own estimations. For over 5 million [...]

Did you know we have a competitive Buy to Let remortgage only special product * which will only be available for a limited time? 75% LTV, 2 year fixed Buy to Let, 2.49%, 1% booking fee – remortgage only   Our strong product range, this remortgage only special product, and very quick service are just [...]

With effect from today, Thursday 21 July, the maximum age at application for retired mortgage customers has been extended to 80 years old (age next birthday),with the maximum age of repayment extended to 85 years old (age next birthday). Our support for older borrowers in the UK continues, giving more choice and flexibility to our existing [...]

We have launched a new ‘Concierge Service’ for all mortgage applications over £500,000, to provide a much more personalised service that will improve the overall customer experience and application-to-offer timescales. And, from Tuesday 2 August, we will be increasing the maximum loan value for purchases to £10m and for remortgages to £2m. With larger loans, [...]