Our improved quote & apply journey

Our online quote and apply system – Aviva Life Protection Solutions (ALPS) – was introduced to make writing protection business quicker and easier for you.

And a recent survey of ALPS users shows we’re doing just that – 97% of respondents told us that the quote journey is easy or very easy to use.

Your feedback has helped to shape the changes we’ve since introduced to further improve the efficiency and ease of use of the ALPS platform.

Have you read our ALPS user guide? Take a look

We’ve highlighted just three of these key improvements below.

Extended acceptance period

We recognise that the point at which your clients need their cover to start can vary depending on their individual circumstances. To further accommodate this, we’ve increased our acceptance period from 90 to 120 days.

Remove a product

As part of our continuous improvement of the ALPS platform, you no longer need to wait for a decision on an application in order to remove a product. You can now do this from the quote summary screen, reducing the need to rekey applications.

All cases now signature free

We’re always looking for new ways to reduce the amount of paperwork you need to manage. So, to save you even more valuable time, we’ve removed the requirement for a declaration or signature for life of another cases.