An update on private medical insurance claims and our service levels

As we enter a new and more optimistic phase in our progress against COVID-19, we’d like to share some information on Aviva’s rising PMI claim levels and the consistently high service standards which you and your clients can confidently expect from us.

Throughout the pandemic, Aviva has remained committed to providing the support customers need, when they need it most. Part of this commitment is to make sure we are fully prepared for the claims volumes we anticipated as more hospital capacity became available.