What’s New in April 2022
Rates review
Global health plans
This April our SME new business rates will increase by 3.1% across most options, which means an annualised increase of between 4.97% and 7.7% since last April, depending on the plan.
Individual new business rates have increased by 4.1% across most options, which means an annualised increase of between 6.51% and 9.28% since last April, depending on which plan the customer has chosen.
Islands Health Plans
For individual new business, there’s a 1% increase (4.88% annualised) across all levels of cover. For SME new business, you’ll see an increase of 1.5% (equating to 6.95% annualised
Benefit adjustments
For a summary of the adjustments we’ve made to our customer handbooks, visit our website.
Download the latest literature to help you sell
If you’re looking for updated handbooks, benefit summaries, or product literature to share with your clients, you’ll find it all in your toolkit.
Visit the toolkit today to discover brochures, forms and guides – available to download now.
PRO‑ACTIVE HEALTH PROVIDER
Helping employees to make the most of their plan
To help SME employees make the most from their new AXA plan, we’ve been offering them a welcome call within their first few weeks of membership.
New name, same great service
The independent third‑party we work with to provide customers with access to virtual health services, like Virtual Doctor and Mind Health, have changed their name.
GLOBALLY DEPENDED ON
Discover extra support for your clients
Whether your clients need transport during a medical emergency, or are looking for a doctor’s appointment, fast – it’s all covered by their global health plan from AXA.
With our handy new guides to our additional services, you’ll have everything you need to understand them, and demonstrate the value to your clients. Plus, we’ve included some useful links to videos and articles which you can share. Download them from our website today.
PEOPLE CENTRED
Have your say by joining our intermediary panel
We consult our intermediary panel on our products and services, and discuss ways to create tangible changes to make it easier for us to work together, and for you to sell.
If you’re interested in joining our intermediary panel, please get in touch with your AXA representative.
In Case You Missed It
Get in touch via our new inboxes
With our new email inboxes, you can be sure you’re getting in touch with the right people for the support you need – and we’ll be able to answer your queries more quickly and efficiently, too.
Download your contact guide
So you have all the useful phone numbers and email addresses you’ll need for individual and SME business, we’ve created a brand‑new contact guide.
Let’s look back at 2021
In 2021 we launched new products, introduced new insurers to our panel, and provided worldwide support for your clients with new virtual services, like Mind Health¹. And we did all this whilst providing top level service to customers across the globe².
