At British Friendly, we’re here for your clients every step of the way from application to claim. To demonstrate our commitment, we’ve recently launched a number of initiatives from giving your clients more certainty of cost from the moment they apply for a policy with us with guaranteed premium rates to helping speed up the time it takes to pay their claim through Immediate Support Payment and DocuSign.

Here’s a quick look at our recent initiatives…

Guaranteed premium rates

Income protection insurance allows your clients to have peace of mind, knowing that if an illness or injury leaves them unable to work, they will be provided for. We offer both long and short term cover, allowing your clients to choose a policy that best suits them. Plus, all new policies have age banded guaranteed premium rates providing your clients with future certainty on cost. To browse our products, please click here.

Recovery Support Benefit

In June we launched a new discretionary claims initiative called Recovery Support Benefit to help your clients with their transition back to work after claiming for an illness or injury that lasted 26 weeks or more. This is available at no extra cost for our members under the Mutual Benefits programme. For more information about this exciting new initiative, please click here.

Our Claims Promise

At British Friendly we want our members to feel good knowing they’re covered by us. That’s why we’ve developed 10 promises to ensure our members have the best possible experience when they make a claim. Want to provide your clients with a policy they can trust? Click here to view our new Claims Promise.

Immediate Support Payment and DocuSign

At the end of May, after a successful trial period we’re happy to announce that our discretionary Immediate Support Payment was made permanent for all future claims with us. Additionally, we launched DocuSign which will speed up the claims process and allow members to sign and submit their claim form electronically. Find out more about these changes by clicking here.

To learn more about our products and services, visit advisers.britishfriendly.com