At Bupa, we’re continually working towards being number one for mental health. Your clients care about their people’s overall wellbeing – inside and outside of work. We know that mental health issues at home can have a negative impact at work and vice versa. That’s why we want to support them in every way we can.
Mental health issues can affect the whole family, even the younger members. We know that many of your clients’ employees are parents or carers, so we’re launching our Bupa Family Mental HealthLine, a helpline of trained advisers and mental health nurses ready to support parents and carers with whatever the young person might be facing.
A third (32 per cent) of parents of children between the ages of 4 and 17 said their child had been affected by a mental health issue in the last year [1]
Almost a third (29%) would keep their child’s diagnosis a secret from their employer.[2]
Strengthening our commitment with support for all parents and carers
The Family Mental HealthLine will be available to all employees with health insurance cover from January 2nd 2020.
All individuals covered will have access to the Bupa Family Mental HealthLine as part of their health insurance scheme, even if they don’t have Bupa cover for their children, they can access this service for the support they need.
The HealthLine provides:
- Telephone support
- Available between 8am – 6pm Monday to Friday via a dedicated helpline
- A team of trained advisors and mental health nurses
- To listen, provide advice, guidance and support
- Signposting
- To online resources for additional support and guidance
- Nurse – led case management
- To help parents with all aspects of their child’s mental health wellbeing, including planning and coordinating specialist care if needed, working in collaboration with GPs
Send your application forms to us digitally
As part of ongoing activity to improve onboarding for customers you can now send your application forms to us digitally.
This will make the application journey simpler and quicker for your customers with no need to print off the completed form and send it to us in the post. In addition, the form validates that all areas have been completed so there is less possibility on the customer missing essential information or forgetting to complete any details. Furthermore, you will no longer have to keep a stock of application forms or download them from our website.
Bupa UK wins three insurance awards
Cover Excellence Awards
Best Group PMI Provider
Health Insurance Awards
Best SME Health Insurance
Best Customer Service
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