Visit our Covid-19 adviser hub As we continue to face uncertainty around the Coronavirus (Covid-19), we have created a new Covid-19 adviser hub, bringing together key information and the latest market updates. This will be regularly updated, to support you and your client conversations. Visit the hub Click below [...]
Welcome to this week's Protection Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week's update: Legal and General have added new questions into their application process; Guardian answers your Covid-19 questions and have increased life protection non medical [...]
Vitality has made some underwriting changes and I would draw your attention to the FAQs on our website https://adviser.vitality.co.uk/coronavirus-update/coronavirus-faqs/ for the full update. An adviser focussed email will be issued in due course. The key changes can be summarised as follows: If an applicant has symptoms of COVID-19, is awaiting the results of a [...]
Service and support online These are challenging times, and as in line with Government guidance on COVID-19, some of our offices are currently closed and we may be unable to answer your telephone queries. We need your help to use our online support and services as much as you can and help us keep [...]
The COVID 19 coronavirus pandemic has led to a number of changes in our market which we have had to respond to as quickly and carefully as possible. One of the Society’s values is that members are at the heart of all we do, so all the decisions we make are to protect the [...]
From 2pm 31st March 2020, Cirencester Friendly will temporarily cease to offer Day One, 1 week and 4 week deferred periods on its Income Protection contracts, Income Assured Enhanced and My Earnings Protected. In addition, they have also temporarily removed the option to select Day One Accident Protection, Day One Severe Injury Cover and [...]
We have a new Coronavirus Hub on our website. The hub address is www.aegon.co.uk/coronavirus.html . There is a dedicated Protection section within the FAQs. Since my last update, we’ve made the following changes: Our claims line is open. For everything else, please email us or use our online services. We’ve updated the medical evidence [...]
FROM TODAY - ADDITIONAL QUESTIONS ON OUR APPLICATION FORM AND INCREASED LIFE PROTECTION NON-MEDICAL LIMITS COVID-19 APPLICATION QUESTIONS For all new applications submitted we’ll now ask 4 new COVID-19 questions as part of the application. The questions are: In the last month have you: Tested positive for Coronavirus illness (Covid-19)? Been personally advised [...]
Below are some of the things Paymentshield is doing to support you and important updates on our products. The links will take you to their website for full details of all the changes. Quick Quote Paymentshield have enhanced their Quick Quote tool to help speed up the quoting process. They’ve partnered with global analytics [...]
As a business, our purpose has always been to offer services and products that support our customers when they need it most. This remains our primary focus and we wanted to share some details around our approach to our customer service at this time. Due to the impact of Covid-19 we are having to [...]
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