During this time of great uncertainty, we’re here to help. This information is here to help you keep your business running, we hope you find it useful. Useful links Full statement (covers how servicing are continuing to work remotely and our UW/claims changes) - https://adviser.royallondon.com/protection/campaigns/coronavirus-statement/ CPD hub to help support continued professional development [...]
After a few unprecedented weeks, we wanted to reach out to you all and thank you for your continued support through these challenging times. Today we are pleased to announce the launch of Vitality at Home, a range of initiatives that provide additional ways for our members to keep active throughout this exceptional time. [...]
Service and support online These are challenging times, and as in line with Government guidance on COVID-19, some of our offices are currently closed and we may be unable to answer your telephone queries. We need your help to use our online support and services as much as you can and help us keep [...]
The insurance industry is being extremely reactive to Covid-19, the highly infectious virus which from the start of the year has spread globally. We have seen many countries implement strict social distancing measures and lockdowns, which have impacted on millions of people’s daily lives. Many are turning to the industry with lots of questions surrounding their [...]
In the wake of the recent Government response to COVID-19 and the unprecedented stress this is placing on the National Health Service, we have been reviewing how this impacts our ability to obtain medical evidence and our obligations as a responsible insurer. As a result, in order to avoid placing addition workload on stretched [...]
It may be worth noting for discussion with clients either switching or new to the market that Vitality have the Vitality GP who can facilitate onward referrals to consultants, which, in the current climate, could be really important as it may become a real struggle to see their own GP for a referral. Other [...]
The Government has announced that the NHS will cancel all elective and non-emergency procedures in NHS hospitals. Any procedures or consultations for conditions which are not life threatening, or time-critical, will be cancelled. The Government has also recently announced an agreement between the NHS and private facilities which will see them reallocate much of [...]
We recognise the exceptional circumstances that we’re all facing as a result of the COVID-19 global pandemic. The nation is in an unprecedented situation, health services across the country are under tremendous pressure and many families, individuals and businesses are facing great uncertainty. Bupa is in a position to help and we are here [...]
We have been contacted by several of our Intermediary members over the last few days to ask what actions Insurers are or might be taking in response to the Coronavirus pandemic. As we see it there are currently three key objectives for our industry: To act in the best interests of our customers Protect [...]
Information regarding Coronavirus For the latest information regarding COVID-19, otherwise known as Coronavirus, please see our Coronavirus information page. Also, if you have any questions please contact your Account Manager. Find out more Ensuring best practice in a regulated world As you already know the FCA have [...]
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