Tracking your case in NFI Online is the quickest way to get an update Curious about where we're up to with your case? Take a look at how we progress cases - you'll find lots of useful information that may save you a phone call. Get an instant update [...]

TSB has made improvements to it's ID&V process to include acceptance of online EU/EEA/UK bank, building society and UK credit card statements or utility bills for address verification. A paper of pdf copy of these documents from an online account can now be used as an address verification when presented with UK/EU/EEA passport, UK [...]

Find our new product guide here. We have redesigned the entire document to make the products and criteria easier for brokers to read! We have also extended the initial rate end dates and the ERC dates on 12 products. (The rest will be updated at the start of the new year) [...]

Quicker decisions, smarter processing When it comes to underwriting your application, getting a quick decision and speedy offer can make all the difference. Quicker decisions We’ll assess all of the information you supply and will contact you with a decision in principle within 48 hours of your case being submitted. If any more [...]

The interesting case of the mortgage prisoner Nurse, Grace, felt stuck after being with her current mortgage provider for 8 years and was surprised to find she couldn't remortgage onto a better deal with them because of 2 CCJs she had registered 3 years ago. Particularly as the new [...]