We're focussed on our customers as individuals. We understand that when they need to make a claim, they're going through a challenging time. So we aim to deliver a more positive claims experience for your clients. And we're proud to have a strong claims track record. In 2019 we paid out 99.7% of all claims, [...]
To help energise your business and encourage new ways of thinking, Paymentshield are releasing a series of on-demand webinars for you to view whenever you choose. They’re aware that you may have been inundated with webinar invites over the past few months, which is why they have chosen webinars that can be watched at a [...]
We’ve resumed face to face medical screenings which means we can again provide cover for higher sum assured policies. We’re committed to providing your clients with cover during these changing times - read our FAQs to find out about our latest updates. Find out more
As a result of the government beginning to relax lockdown restrictions across the UK, Aegon now has more access to medical evidence - so it can help you protect even more of your clients. This means Aegon can: offer higher levels of cover; consider more income protection applications, and offer its immediate cover facility for [...]
The Practical Protection Podcast – Episode 10 – HIV In the new episode of the Practical Protection Podcast, Kathryn and Andrew are focusing on HIV, with special guest Rosalie Hayes from the National Aids Trust. Rosalie shares the experiences of people living with HIV who have faced barriers when seeking and applying for insurances, what changes have been [...]
Now that the nation is in lockdown, it seems the term ‘vulnerable‘ is being used more than ever. If ever there was a time to focus on how we improve the experience and outcomes for the most vulnerable, surely now is that time. The FCA has said that they want doing the right thing [...]
Chorley Building Society has refreshed its ‘Later Life Lending’ products after reviewing the range in line with broker feedback. Previously, all borrowers fell into the same category if their mortgage loan took them over the age of 70, regardless of their age at application of the loan. After listening to feedback from brokers and [...]
Product update We’ve just introduced a market-leading innovation in our Heritage Freedom 40 product, which offers customers the ability to repay up to 40% of their loan each year ERC-free. In addition, Freedom 40 also allows up to twelve repayments per year, meaning customers can set up a monthly payment and reduce the impact [...]
Canada Life has confirmed a dual approach to valuations following recent Government advice and the easing of lockdown in England. In close partnership with e.surv, new ways to recommence onsite valuations have been explored, helping to minimise the interruption to clients and provide greater flexibility. This dual approach means that Canada Life is now [...]
Q&A with Chris Smyth, LV= Equity Release Business Development Manager Q: Recent figures released by the Equity Release Council show that the value of property wealth accessed via equity release products during Q1 2020 rose by 14% year-on-year to £1.06 billion before the recent lockdown. To what extent do you feel that new business [...]
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