We are now into week 3 of remote working for the BA team and I can confidently say it is business as usual. Our CS & Renewal teams are continuing to assist brokers/clients with policy queries and achieving excellent levels of renewal retention, whilst new business enquiries continue to be received and secured by our [...]
Meet the team: underwriting and claims Based across the UK, our team of underwriters are here to support advisers. They carefully assess the insurance applications we receive – whether for income protection, critical illness or life insurance. Our claims assessors are here to help too, supporting our customers through difficult times and guiding them through [...]
We have added a brand new webinar to our online series, taking place on Thursday 30th April, 1.00pm - 1.45pm. The webinar will be hosted by Mark Lee, Systems & IT Manager and will provide a live demonstration of how Paymentshield intergrates with The Key. Click here to register
Mutual launches an additional ‘career break’ option to help members who may be struggling financially. Between 15 April and 15 July, Holloway Friendly members can request a three month ‘premium holiday' as long as they have been paying for their cover for at least three months. However during this period they will not be able [...]
Coronavirus and updates to our underwiting In these unprecedented times, we’re committed to helping you cover as many of your clients as possible. But we’ve had to make some changes to our business operations to adapt to the new normal. The Coronavirus pandemic is increasing demand on the NHS to deliver primary care, with an [...]
In the latest CuraVision video from Cura, Kathryn talks about Thomas*. Thomas came to Cura seeking protection insurance to cover his mortgage on the family home. The main reason Thomas approached Cura for advice was because three years ago he’d experienced a TIA, a transient ischaemic attack. He had also been diagnosed with type 2 [...]
From Tuesday 14 April 2020 LV= are making changes to their underwriting limits and practices - to make applying for protection easier and reducing demands on the NHS - by: Increasing non-medical limits by 10% for income protection and critical illness Referring cases to an experienced underwriter where their quote and apply system (Fastway) can’t [...]
VitalityLife members can reduce their premiums by 25%, 50% or 75% and their cover will reduce by the same percentage, effective from their next premium collection date. This option applies to all VitalityLife policies. The reduction in premium will be in place for three months following which it will revert to the member's previous [...]
Welcome to this week's Protection Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week's update: Guardian answer some of your questions, as well as announce new pilot remote medical screenings; AIG to start conducting virtual medial examinations; Aegon [...]
Aegon have launched some significant changes to their Income Protection plan that not only show that the protection market is still a key priority but also brings them back into the lower premium end of the market. Read more here
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