We firmly believe that it’s our responsibility to provide both great products and a highly personal service for you and your clients. That’s why we don’t use call centres – instead, you get dedicated adviser support and can talk to underwriters directly.
This is part of our commitment to treating both our financial advisers and our Members like names, not numbers.
You can also see some of the other ways we go above and beyond income protection for our Members below – with services like Friendly Voice.
Make a difference with the 125 Foundation
Our 125 Foundation supports our Members and the causes they care about. Members, or Financial Advisers on their behalf, can nominate for Individual Awards if they know someone who may be suffering hardship and could benefit from financial support. Whilst our Half Yearly Community Awards are for valued local projects and causes.
Listen to a Friendly Voice
“For the last six years, mental health has been one of the top five reasons for making a claim”, wrote Rebecca Young, our Head of Marketing, in her article on mental health. With this in mind, our collaboration with RedArc – Friendly Voice – offers Members practical and emotional support through counselling, therapy, home visits or phone calls.
My Extra Benefits gets gold
We have good news! Earlier this month, our My Extra Benefits income protection enhancements were given a coveted Gold rating by Protection Review. Your clients can get Fracture & Hospitalisation Benefit for £4 per month, and Working Life Death Benefit for £5 a month – or get both as a package for only £9 a month.
Added benefits like these are part of what makes us Cirencester Friendly.
