We contacted you recently to let you know about how we plan to support your clients during this difficult time.

We’re offering support to those who are impacted by Coronavirus by agreeing a mortgage payment holiday for up to three months.

We’ve now set up a quick and simple online form for clients who are not in arrears and ready to arrange an immediate payment holiday. All they need to do is fill in the required information and we’ll action their request immediately.

Please encourage these clients to use the online form rather than phone us as we are experiencing high call volumes at present.

To help provide further understanding about what we’re doing, we’ve put together some detailed information for brokers about how the process will work.