Since the loosening of COVID-19 restrictions on the property market and changes to Stamp Duty Land Tax (SDLT), Land & Buildings Transaction Tax (LBTT) and Land Transaction Tax (LTT) in England and Northern Ireland, Scotland and Wales respectively, home buying and selling demand has rocketed. However, the pandemic is continuing to put pressure on the home moving process, including the conveyancing element.

We are working closely with our conveyancing partners to ensure that cases are being processed as quickly as possible however, there are a few commons issues which can hold this up.

To avoid these issues, we’ve pulled together our 5 top tips for a swift completion to help you ditch the delays and keep your clients’ home moves on track.

  1. Ensure your client details are accurate – client names need to match their ID exactly and email addresses need to be entered into eConveyancer correctly. Don’t forget, Client 1 will also be the Primary Contact by default;
  2. For previous clients, you can save time by selecting the Existing Client option when quoting, allowing them to use their original login credentials for their new case;
  3. Sales and Purchase transactions with multiple applicants may need two separate instructions, typically when the clients are changing between the separate Sale and Purchase cases;You can contact us to check if this is needed, before placing the instruction.
  4. Remind any clients using DigitalMove that they will need to create their password within 4 days of case instruction – if there is more than one client, both will need to do their first login within the 4 day period;
  5. Finally, it is hugely important that your clients complete their Starter Pack as soon as they can, as the conveyancing process will not start until this has been returned to the conveyancer.

Get in touch

Contact me Chantal Wright, National Business Development Manager on 07500 707 670 or email chantalwright@ulstechnology.com