Many of you will be aware of the press coverage on pre-paid funeral plans in recent days, originating from a report by consumer group Fairer Finance. We have issued a release to the trade press, which includes comments on the report from Mark Moran, Golden Charter’s Director of Intermediaries:

“We welcome this report and the points it raises in relation to ensuring customers fully understand what level of cover they are getting when they take out a funeral plan.  

“As a founding member of the Funeral Planning Authority (FPA), consumer protection has long been a priority for Golden Charter and we continue to strongly recommend that customers seek out a plan from an FPA-registered provider.

“We only work with proven third parties and our policy is for all new intermediaries to be professionally accredited. Our belief is that a stronger FPA with mandatory membership for funeral plan providers and those marketing funeral plans is the best way to ensure consumer interests are protected.”

Please click here to read the full press release

If you have any questions, please contact your Regional Account Manager.