FROM TODAY – ADDITIONAL QUESTIONS ON OUR APPLICATION FORM AND INCREASED LIFE PROTECTION NON-MEDICAL LIMITS

 

COVID-19 APPLICATION QUESTIONS
For all new applications submitted we’ll now ask 4 new COVID-19 questions as part of the application.

The questions are:
In the last month have you:
  • Tested positive for Coronavirus illness (Covid-19)?
  • Been personally advised to self-isolate by a medical professional or the NHS 111 but have not been diagnosed with Coronavirus illness (Covid-19)?
  • Had, or do you currently have a new, continuous cough and/or high temperature?
  • Had direct contact with someone who’s been confirmed or suspected to have Coronavirus illness (Covid-19)?

For clients that answer yes to any of these questions, their application will be postponed for 3 months. Clients can reapply when they can answer no to all the Covid-19 questions. Applications in the pipeline will also be asked to complete our Covid-19 questions. Once the application is submitted, unless we ask further questions, you don’t need to tell us if your clients health changes.

WE’VE INCREASED OUR LIFE PROTECTION NON-MEDICAL LIMITS BY 10%
All applications for cover above our non-medical limits will be restricted to the maximum cover available, based on the applicants age. The good news is we’ve increased all our Life Protection non-medical limits by 10% for clients aged 60 and under, for all new and pipeline applications.

If an application is above our current non-medical limits, the application will be referred to underwriting to deal with this manually. So, for example, for a client up to age 40 applying for life cover of £900k, instead of restricting the amount of cover to £700,000 (our current non-medical limit), we’ll restrict the cover to £770,000. You’ll find all our non-medical limits on our website: adviser.guardian1821.co.uk. Please note these don’t reflect the 10% increase, but we’ll make that change as soon as we can.

For applications that require a medical screening due to a disclosure, we’ll firstly look for an alternative form of evidence. If that’s not suitable, the application will be postponed.

UNDERWRITING AND SERVICING UPDATE
As I’m sure you can understand, for applications that don’t receive an immediate decision, underwriting may take a little longer than you’re used to while we adapt to the changing environment, but rest assured we’re doing everything we can to get your clients protected as quickly as we can.