Please download our brochure here.

• Nearly half of organisations have a wellbeing strategy and, of those who don’t, half plan to introduce one in 2018
• The EAP continues to be the most popular wellbeing initiative, offered by 9/10 respondents to Reba’s survey
• Three out of every five (60%) employees have experienced mental health issues due to work or where work was a related factor
• 53% of employees feel comfortable talking about mental health issues like depression and anxiety at work

Mental health is one of the greatest causes of sickness absence in the UK. While the overall rate of sickness absence has fallen by 15%-20% since 2009, absence due to mental health reasons in this period has actually risen by around 5%

An EAP is often positioned as a highly valued employee benefit that promotes wellbeing and a strong work/life balance but is proven to:

• Greatly Reduce Absence –  34% reduction on average – Source CBI Absence Survey
• Improve Productivity in the work place
• Reduce Stress in staff members and colleagues.
• Improve Staff Retention
• Demonstrates a Caring Approach Towards Employees
• Great Value to The Organisation – A Return Of £14 for every £1 invested – Source CBI Absence Survey”

We offer management information once schemes are set up, not only showing usage but also showing a great return on investment.

Our current data in the bid library indicates sustained high quality outcomes, and the latest figures include:

• Presenteeism – 35% reduction in how distracted an employee is at work due to their concerns.
• Work Distress – 35% reduction in workplace distress.
• Life Satisfaction – 20% improvement in satisfaction with life.
• Return to Work – 34% reduction in those out of work.

The industry now also has a proven return on investment calculator for clients of all sizes and industry sectors which is available to view here https://www.eapa.org.uk/eap-roi-tool/

I have detailed below, just some of the valued benefits that your clients could receive as part of our standalone EAPs.

We offer 24 hour telephone support for employees and dependants covering matters like Legal, Counselling, Financial, and information services, however we also offer all the extra benefits below:-

Confidential support services accessed through helpline available 24 hours a day, 7 days a week, 365 days a year

• Six or eight session counselling model – providing employees with the flexible support of structured telephone counselling as standard and, if selected, access to face-to-face counselling support via an affiliate network of over 1,000 counsellors across UK and Ireland.
• Cognitive Behavioural Therapy (CBT) available for face-to-face counselling sessions – National Institute for Health and Care Excellence (NICE) recommends CBT to treat anxiety.
• Family support services – access to phone line services for all partners/spouses and children in full time education aged 16-24 (in-line with HMRC guidelines).
• Serious illness and accident support – long-term support by a dedicated personal nurse for employees and partners/spouse who suffer a serious illness/accident.
• Medical line –for general medical advice.
• Manager consultation – coaching for staff with people responsibilities, which should help them manage their teams more effectively therefore improving employee performance and engagement.
• Critical incident advice – telephonic guidance for clients in the unfortunate event of a critical incident within the workplace.  Onsite Critical Incident Stress Management (CISM) can be arranged at an additional cost.
• Active Care – Day one intervention for Stress (please see details attached and below)

Active Care – Day 1 Intervention (Day 1 that the employer is aware of the Mental Health related absence) For Stress Related Absence via  Health Assured has a significant impact on productivity. 94.7% of employees return to work within 14 days following our intervention (which on average occurs 7 days following the start of the absence episode). This is compared to the undernoted statistics, covering data recorded over a 10 year period by a major IP provider.

As you can see from the above table, when an episode of stress related absence receives intervention at week four, the average length of the period is 24.3 weeks. This contrasts with the Health Assured approach whereby intervention occurs typically at day seven and clients a return to work within a further 14 days.  It is this level of pro-activity which significantly reduces costs for the client, prevent litigation and delivers superior levels of support for the employee.

Secure online health and wellbeing portal and phone App:

• Online CBT – delivered using a programme called Beating the Blues®.  It is an effective treatment for people feeling stressed, depressed, anxious or low.
• Online video and instant message counselling – secure video counselling, instant messaging and voice chat mean employees can now get counselling from the comfort of their own home or alternative relaxed environment.
• Online four-week self-help programmes – to help promote simple lifestyle changes covering a number of areas including weight loss, improving sleep and changing habits such as smoking and alcohol consumption.
• Webinars – to support individuals and organisations by building resilience through raising awareness of wellbeing.  As part of this project, we are developing a library of e-coaching programmes.
• Mobile phone app: Health e-Hub – free to download worldwide, users can discover in-app advice and support, practical solutions and tips, expert health and wellbeing information and easy access to confidential support and advice services. – Details are attached, and this is available to download on Google play or the App store for free. To access you would need to enter your username and password (to view, use Health and Assured as the username and password for the test site)

Implementation support and ongoing promotion

• Account management – collaborative approach to help the organisation achieve their wellbeing strategy targets.
• Annual communication plan – to help the organisation identify and implement staff initiatives throughout the year.  Please find attached example of monthly newsletter.
• Promotional materials – hard copy and electronic to help launch and maintain awareness of the service.  Please find attached example of promotional employee leaflet.
• Management information reports – outcomes based approach which help analyse themes and trends within the workforce.

Furthermore, Occupational Health intervention can be accessed on an ad-hoc basis, subject to additional charges detailed on attached tariff, upon agreement of the OH Retainer fee of  £125-£500 (plus VAT) per year, dependent on client size.

As a telephone-led operation we aim to support your clients OH management referrals quickly and efficiently.  We also have access to a network of over 300 OH Physicians across the country for more complex cases.

Essentially, we provide two core practices of OH management referrals:

* Telephone consultation conducted by Occupational Health Advisor/Nurse – completed in-house by our OH practitioners, which is beneficial as convenient for employees and turnaround is quicker – 80% of referrals can actually be completed this way.

* Face-to-face consultation conducted by Occupational Health Physician – delivered in consultation rooms within 30 minutes’ drive or 30 miles from the employee’s home address or place of work, wherever most convenient.

The brochure also provides further information on Training services such as Mental Health First Aid, Mindfulness, and Whistleblowing lines, not forgetting we can also provide ad Hoc face to face Counselling and Critical Incident support for none EAP clients.

New Business terms can be requested directly from my colleague Adam Derbyshire Adam.Derbyshire@healthassured.co.uk.  We pay a standard 10% Commission on our contracts (but can offer up to 30% in 5% increments if requested) and can provide 1-5 year fixed contracts to offer better protection on rate increases.

For any more help or to find out more contact: