The Remortgage Opportunity – You don’t want to miss this
Market Analysis indicates that from July to December 2025 residential mortgages worth a crazy £147 billion will be reaching their term.
Are you in touch with your customers? Make sure you are in touch with your customers, ahead of time, to ensure that they are coming to you to support them in their re-mortgage.
What an exciting second half of the year we will have in Lending!
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Victoria Clark
Head of Lending
Horizon Lifetime Mortgage and Interest Reward plans still available
Great news is that, although the plans aren’t under the Standard Life brand, the Horizon Lifetime Mortgage range and the Interest Reward plans are still available for your customers.
This means your customer’s can benefit from some of their excellent product features such as downsizing protection from day one and no time limit on the ERC exemption on death or long term care of the first borrower.
Hope you are able to join us in our next coffee break on Tuesday 1st July where we have our top adviser as our guest speaker as well as some compliance updates to help you get it right first time.
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Victoria Clark
Head of Lending
Why explore more than just a life insurance policy for your customers?
When advisers recommend life insurance in isolation, they may miss vital opportunities to provide their clients with true peace of mind. Expanding the conversation to include Critical Illness Cover (CIC) and Income Protection (IP) creates a more robust and client-centric protection strategy. Embracing multi-plan protection policies can make a real difference—for both clients and advisers.
- Holistic Client Protection
Life insurance alone may protect a family financially in the event of death, but it doesn’t address the very real risks of serious illness or income loss due to incapacity. By incorporating CIC and IP:
- Critical Illness Cover provides a lump sum to help with recovery costs or financial commitments if a client is diagnosed with a serious condition.
- Income Protection ensures clients can maintain their lifestyle and meet ongoing commitments if they can’t work due to illness or injury.
This layered approach allows advisers to deliver a more well-rounded financial safety net, covering both the immediate and ongoing financial impact of health and income disruptions—not just the final outcome of death.
- Emphasising Value Over Cost: Tiered Package Options
Clients often focus on premiums—but advisers should pivot the conversation toward value and risk management:
- Bundled multi-benefit policies can often deliver more value than standalone ones, especially when discounts or combined underwriting are available.
- Creating clear tiered options (e.g., Essential, Enhanced, Premium) allows clients to choose according to affordability and perceived need, without feeling overwhelmed:
- Essential: Basic life cover with optional CIC bolt-on.
- Enhanced: Life + CIC with short-term IP for income gaps.
- Premium: Full protection suite including long-term IP and family cover.
This structure turns the adviser into a consultative guide, helping clients weigh options rather than pushing a one-size-fits-all solution.
Tier Protection Packages
| Package Level | Life Insurance | Critical Illness Cover (CIC) | Income Protection (IP) | Ideal For | Estimated Monthly Cost (based on typical 30-year-old non-smoker) |
| Essential | ✔️ Basic term cover to repay mortgage or support family in event of death | ❌ Not included | ❌ Not included | Budget-conscious clients seeking minimal protection | £8–£12 |
| Enhanced | ✔️ Full term cover | ✔️ Pays lump sum on serious illnesses (e.g. cancer, heart attack, stroke) | ❌ Not included | Clients concerned about both death and illness risks | £18–£28 |
| Premium | ✔️ Full term cover | ✔️ Critical illness cover with child CI or additional conditions | ✔️ Monthly benefit to cover lost income due to illness or injury | Families, professionals, or main income earners seeking full lifestyle protection | £35–£55 |
What’s Covered at Each Level?
Life Insurance (All Tiers)
- Covers death or terminal illness
- Sum assured typically aligned with mortgage amount or income multiple
- Pays out lump sum to family or estate
Critical Illness Cover (Enhanced & Premium)
- Covers a defined list of serious illnesses (varies by provider)
- One-off lump sum for medical costs, lifestyle adjustments, debt clearing
- Optional child cover in Premium
Income Protection (Premium Only)
- Replaces up to 60–70% of income if off work due to illness/injury
- Regular monthly payouts until return to work or policy end
- Choice of deferred periods (4, 8, 13 weeks etc.)
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Amy Wilson
Head of Insurance
Great advancements in 2025 PMI
Grab your favourite mug and join us for a cosy “PMI Coffee Morning” on 2nd July via Teams! ☕️ Whether you’re a seasoned pro or just curious about the finer points of medical underwriting, this is a chance to dive into a lively chat about how those policy decisions shape the advice we deliver to our clients. We’ll be unpacking the ins and outs of FMU vs Mori—what they mean, why they matter to customers, and how best to guide someone through PMI plans underwriting.
We’re also thrilled to introduce Tom, our new Account Manager from WPA. This is the perfect opportunity to say hello, pick his brain on WPA and forge connections that’ll keep your advice sharper than ever with their new policies.
Whether you’re sipping a latte at your desk or perched on the sofa with a teacup, pull up a virtual chair, bring your questions, and join the conversation. Let’s spur each other on, share best practices, and fuel our morning with knowledge (and caffeine!).
See you there! Thanks, Amy
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Bipin Sandhu
PMI Supervision & Development Manager
How is AI affecting the home insurance market?
How is AI & Advanced Analytics affecting the home insurance market?
Artificial intelligence is being embedded across the underwriting, pricing, and claims lifecycles. Carriers are shifting from “detect and repair” models to predictive frameworks that use machine learning and IoT inputs to anticipate risks and prevent losses.
By 2025, AI-driven decision-support tools are expected to improve loss ratios and customer satisfaction, as insurers harness deep-learning models for real-time risk assessment.
Hopefully this will have a positive effect on claims and policy prices, what do you think?
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Amy Wilson
Head of Insurance
