We continue to receive reports back from GPs within a timescale we would expect, and are continuing to explore alternative ways in which we can help you, and your customers during this uncertain time.

Recently we advised that we will be replacing face to face Medical Screenings with GP reports where possible. We want to reassure you that we have a team of underwriters working through our pipeline applying this to cases that are within the required criteria, supporting you in protecting your customers sooner.

Full guidance to the required criteria can be found here

Keeping you updated

If we have transferred your application to a GP report there is no action needed from you and your case is being progressed. Please check The Agent Hub for the most up to date position on your pipeline cases.

If a medical screening is still required we’ll let you know via email what alternative options you have and what the next steps are, offering support where we can.