We have launched our own ‘Funeral Payment Pledge’ where we will offer to pay part of the claim amount early & advance up to £10,000 on any valid life claim to cover the cost of a funeral.
We feel this is the right thing to do to support our customers and their families at a stressful time.
The pledge covers all life insurance policies with a death benefit claim and we will offer part of the claim amount if we are not already in a position to pay out the full claim value and if the funeral payment is outstanding. Once a funeral pledge payment has been agreed, we will simply verify details of the funeral director, confirm the payment amount and then make direct payment to the funeral director.
This goes above and beyond the Protection Distributors Group’s (PDG) ‘Funeral Payment Pledge’, which called on insurers to do more to support a policyholder’s family by proactively offering to advance up to £5,000 of a claim for funeral costs.
Legal & General’s pledge covers all life insurance policies with a death benefit claim.
We are committed to making life easier for our customers and their loved ones at all times. We’re proud of our claims record, since 2013 we have helped over 35,000 customers, paying over £1.4 billion in Life claims. In 2017 alone we have paid over £313 million to 9,004 customers.