As part of the IDD regulation changes which came into effect on 1st October, if you sell the GP24 benefit to your customer as part of our Critical Illness offering, you must produce an Insurance Product Information Document, because the GP24 feature is regarded as a General Insurance contract and additional to the main CIC product. This is a mandatory requirement from the FCA. Therefore please provide your customer with the attached document at point of sale.
This is an interim solution.
From 14th October, Legal & General will provide this document on the My Accounts on-line portal which your customer can view.
Access to a GP just got easier
Lengthy waiting periods for appointments and GP consultations can be frustrating. Legal & General’s GP24 service is available at an extra cost on our Critical Illness and Critical Illness Extra products, available via our Intermediary channel.
GP24* removes waiting times giving your clients and their immediate family access to a GP 24 hours a day.’
- 24/7 Customer service. You’ll always speak to a person.
- Dependants included. Support for your client and their immediate family at no extra cost.
- Unlimited Consultations. Don’t feel rushed, speak to a GP for as long as needed.
- Hand selected. GP’s that work within the NHS and on the performer NHS list.
- Convenient access. Services available via Skype or the GP24 app. Consultations via phone or video
Try it for yourself! Giving you exclusive access to our GP24 demo
*GP24 is a service provided by Healix Health Services and Medical Solutions UK Ltd.
CIx Webinar. Find out more about Legal & General’s Critical Illness Cover with our webinar, CIx Built for Intermediaries’. Find out more
