In 2016 we paid out over £606 million in individual protection claims, representing a £64 million increase on 2015. This means that we paid an average of £1.65 million every day to our customers in 2016, up from £1.5 million in 2015.

In fact we’ve paid out nearly £2.6 billion in protection claims over the past 5 years to over 58,000 of our customers during a difficult time in their lives.

We’re proud of our claims payment record. For us, claims isn’t just about helping to provide financial peace of mind for our customers, but to make sure we support them through every step of the claims process with care and compassion.

We’ve developed a new 2016 claims infographic as well as other marketing materials that you can use in discussions with your clients. To find these, please visit www.legalandgeneral.com/claims