During this period of great uncertainty and with many people facing new and more severe difficulties, LV= is now providing and extending support services to its members:

• Emotional and practical support, including LV= Doctor Services and their Member Care Line.
• Flexible cover options including the choice to miss usual payments and repay them later, cover amendments, and an unemployment holiday (LV= Income Protection only).
• A new ‘payment break’ which may be available outside of LV=’s standard policy terms and conditions, subject to certain criteria and the individual’s circumstances.

For more information please contact your LV= Account Manager or visit the LV= COVID-19 page.