December Newsletter

As we come to the end of another year, we would like to thank you for helping us provide your clients with the confidence to live the life they love.

So far this year we paid over £4.5 million to more than 5,300 customers*, helping provide extra financial support and peace of mind when the unexpected happens.

 

We’re also extremely proud of the service we provide to our policyholders – we have maintained 95% positive feedback on our claims across 2016**.

*MetLife claims analysis 1 Jan – 31 Oct 2016

**Analysis of MetLife claims feedback Jan – Nov 2016

 

Here’s what our customers have been saying about us in 2016:

 

“We were incredibly grateful. MetLife were there for us in our hour of need. We couldn’t believe the unexpected had happened to us.”  G Family, received £25,000 child cancer policy benefit.

 

“The claims process was extremely straightforward. MetLife sent the paperwork and I completed most of it with the surgeon completing one page. The £2,500 was paid out with no questions or further documentation required.”  Miss W, received £2,500 major broken bone policy benefit.

 

The money has not only helped to ensure essential bills can be paid, but has also allowed me to focus on getting better, rather than worrying about how we would cope financially.  Having a policy like this provides real peace of mind. It’s good to know that what MetLife say they will do, they actually do. The service has been great – thank you.”
Mr W received £146,000 in total policy benefits from a serious injuries from an accident at work, including loss of hearing in one ear, loss of sight in one eye, multiple broken bones and many weeks in hospital in a coma.

 

“I have absolute confidence in recommending MultiProtect to my clients as I’m a claimant myself now and can vouch for how well the product works and how good the claims service is. I am really confident in saying that MultiProtect is a great product for my clients.”
Mr H, Financial Adviser, received £2,500 under the major broken bone benefit.

 

Christmas and New Year office hours

Friday 23 December:9am – 1pm
Monday 26 December:closed – bank holiday
Tuesday 27 December:closed – bank holiday
Wednesday 28 December:9am – 5pm
Thursday 29 December:9am – 5pm
Friday 30 December9am – 1pm
Monday 2 Januaryclosed – bank holiday
Tuesday 3 Januaryresuming normal office hours (9am – 5pm)

 

Wishing you a very merry festive season and happy New Year!

Call: 0800 917 2221

Email: protection@metlife.com

Visit: www.metlife.co.uk/multiprotect