We’re actively managing the evolving impact of the coronavirus outbreak, with the safety and wellbeing of our colleagues, customers and communities being our main priority.

At this time, our primary purpose remains to ensure that any mortgage we provide to our customers is affordable and appropriate for their needs as well supporting brokers to deliver a better everyday service.

The updates in this communication cover the following areas:

• Offer extensions
• Valuations
• Completions: Registering Our Legal Charge
• Payment Holidays

Due to this current unprecedented situation we are regularly receiving questions regarding certain scenarios.  We ask for your continued patience whilst we are working to provide clarity and will update you accordingly. Please look out for our latest update emails and we will also be providing further developments and updates via our Coronavirus Hub