We recognise that many people are facing financial difficulties right now and we will do all we can to help our Members that need it, which is why we’ve pledged not to repossess homes until 30th June 2021.

We’re calling on our Members who are struggling to pay their mortgage to work closely with us so we can help them through any financial problems so they can stay in their homes.

If your customer has a mortgage with us, and is struggling to make their payments, please advise them to visit our Difficulty Paying Your Mortgage web page and get in touch with us. We’ll do all we can to help them through this difficult time.