Everyone’s different

At Royal London, we know you need a service that fits around your business model. That’s why we’re continuously developing and improving our online application process so it can be adapted to work around you and your clients’ different needs.

Recent features we’ve added include:
• Streamlined declarations journey with information now presented in a clearer and simpler way with different options, depending on whether your client is present when the application is being completed or not.
• Change of address feature allowing you to add and amend a client’s future address at any point before a plan starts or make an immediate address change – particularly useful for plans attached to a mortgage for a new home.
• New dashboard statuses so you can easily see when a decision has been made, when a plan is with underwriting and when a plan is not proceeding – making it easier to manage client expectations.
And with a range of sales tools, support and personal service, we’re dedicated to helping you provide the tailored service your clients value.

Read our latest blog to find out more about the developments we’re making to our online service.