During this time of great uncertainty, we’re here to help. This information is here to help you keep your business running, we hope you find it useful.
Useful links
- Full statement (covers how servicing are continuing to work remotely and our UW/claims changes) – https://adviser.royallondon.com/protection/campaigns/coronavirus-statement/
- CPD hub to help support continued professional development – https://adviser.royallondon.com/technical-central/cpd/protection-cpd-hub/
- Social media to individual modules of our CPD hub – https://www.linkedin.com/posts/rl-adviser-protection_given-the-current-situation-you-might-be-activity-6648164035978235904-JDqe
- Customer facing Q&A – https://www.royallondon.com/existing-customers/your-products/manage-your-insurance-policy/answering-your-questions-during-the-covid-19-outbreak/
- All our online solutions in one place – https://adviser.royallondon.com/protection/service/our-online-service/
New webpage to help advisers with working remotely
Link to our new webpage – https://adviser.royallondon.com/protection/campaigns/helping-your-business-stay-on-track/
Our end-to-end online service makes it easier for you to process applications when you’re unable to see clients in person.
Our send-to-client option allows your clients to complete underwriting questions online without having to meet you face-to-face.
We can help with the best advice systems, portals and all of our online support services such as ‘quote and apply’.
Keeping our business running
Our service
Our aim is to minimise impact on our core business operations and we’re working hard to continue to deliver the very best possible service to you and your clients. So far our service is holding up really well and we’ve maintained our service standards.
Underwriting and claims
Given the current situation with Coronavirus here is an update regarding our underwriting and claims approach.
