The changes we’ve made to our online service mean more of your clients will get a decision straight away, without the need for manual underwriting.

But everyone’s different, and there are always going to be applications that need to be reviewed by an underwriter before a decision can be made. Our online service gives them the time to focus on more complex cases and make a decision as quickly as possible.

Our underwriters also work under a broad set of principles rather than a process, so you can be sure all your clients will get a fair outcome.

And don’t forget, your case manager will keep you updated by phone or email so you’ll know how your cases are going – they’re there to support you and your clients every step of the way.

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This is a Royal London promotion.