When you need to get an application on risk as quickly as possible, it’s frustrating when you have to keep explaining yourself over and over again to several different people.
That’s why we give you two direct points of contact – your own case manager and underwriter who’ll look after all your cases from start to finish. With us, it’s all about offering a personal service and building long-term relationships to make things easier for our advisers.
Your case manager and underwriter will get to know you and how you like to work and will tailor their service to suit you. So if you prefer to get updates for all your cases in a report once a week – that’s no problem. Or if you’d rather have a daily phone call, that’s fine too.
Watch our short film to see how we make sure our advisers get exactly what they need, when they need it.
