As part of the application process we need all areas of the application form completed correctly. This includes your client’s mobile number and email address*.
This information supports two key areas of the mortgage journey:
Pre-offer
- Improves our mortgage application processing.
- Allows a surveyor and/or conveyancer to contact your client e.g. for property access or for updates on their application when you aren’t available.
- Helps process free legals for remortgages online via LMS.
Post completion
- Allows us to provide your client with Online Banking access so they can service their account online.
* This does not affect your client’s marketing preferences which they’ll be able to choose before submitting the full mortgage application.
