From Monday 24 June 2019, we’re updating our Mortgage Terms of Business and Data Protection Agreement. An email will be sent to brokers on this day to advise them of the change.

We’ll be making changes to the following sections in the Mortgage Terms of Business:

  • Section 8 to confirm that the broker must collect and retain a signed copy of the Customer Declaration.
  • Section 9 to explain that where an email address or mobile phone number is provided, we may contact the broker by email or text.

We’ll be making changes to the following sections in the Data Protection Agreement:

  • Section 4 (Part 2) to confirm details we will hold on our Santander Gifts and Hospitality Register.
  • Section 8 (Part 2) to update the callcredit.co.uk email address to transunion.co.uk.