On Sunday 26 June we made a number of important changes to Introducer Internet and the Mortgage Application Tracking System (MATS) for residential and Buy to Let applications following the launch of our simplified affordability calculator. We continually strive to improve the service we offer you.

Introducer Internet

  • Clearer grouping of income types so it’s easier to input
  • NEW evidence requirements will confirm the documents we need to support the application in the ‘Decision’ screen
    • Applications that meet our Automated Income Verification criteria won’t need any income evidence at AIP or FMA. However, other documents may be needed in relation to lending policy
    • The ‘Additional information’ section at FMA gives you the option to upload any other information to support your applications
    • Once the FMA has been submitted we reserve the right to request additional information where necessary when assessing the application.
  • Improved solicitor questions at FMA making it easier for you to validate that the solicitor is on our approved panel leading to a quicker lending decision
  • NEW MATS upload facility allows you to upload documents direct from Introducer Internet at the time of FMA submission which is quicker than uploading directly via MATS at a later stage.

Mortgage Application Tracking System

  • Improved layout to align with the Santander for Intermediaries website making it easier to track your applications

If you have any questions please give your dedicated contact a call.

Santander for Intermediaries

Aimed at intermediaries and investment professionals only: not for public distribution